Martin's Collision Center
Martin's Collision Center Privacy Policy

Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Last Updated

December 18, 2024

This Privacy Policy describes how Martin's Collision Center ("we," "our," or "us") collects, uses, and protects your information when you visit our website or use our services in Campbell County, Tennessee.

Information We Collect

  • Personal Information: When you contact us for collision repair services, we may collect your name, phone number, email address, and vehicle information.
  • Service Information: Details about your vehicle's damage, insurance information, and repair preferences.
  • Website Usage: We may collect information about how you use our website, including pages visited and time spent on our site.
  • Location Data: General location information to better serve customers in Campbell County and surrounding areas.

How We Use Your Information

  • Provide collision repair services and communicate about your vehicle's repair status
  • Process insurance claims and coordinate with insurance companies
  • Improve our services and customer experience
  • Send service updates, appointment reminders, and important notifications
  • Comply with legal requirements and industry regulations

Information Protection

  • We implement appropriate security measures to protect your personal information
  • Access to your information is limited to authorized personnel only
  • We do not sell, trade, or rent your personal information to third parties
  • Information is stored securely and retained only as long as necessary for business purposes
  • We comply with all applicable privacy laws and regulations

Information Sharing

  • Insurance Companies: We share necessary information with your insurance provider to process claims
  • Service Providers: We may share information with trusted partners who assist in providing our services
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in the event of a business sale or merger

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or how we handle your information, please contact Martin's Collision Center:

Location

Jacksboro, Campbell County, TN